Ubisoft accounts are a requirement to play the company’s games like Assassin’s Creed and Far Cry, but its policy on inactive accounts has recently gained attention, and not for the best reasons. The policy is most relevant if you have made any previous purchases through your Ubisoft account.
Earlier this week, a Twitter user shared a screenshot of an email they received from Ubisoft saying their Ubisoft account had been “temporarily suspended” due to inactivity. They’ve been given 30 days to cancel the shutdown, after which they’ll lose access to their entire Ubisoft library, purchased games and all.
Ubisoft Support responded to the tweet by reiterating the 30-day notice period and urged anyone to follow the link in the email to cancel the account closure. “We certainly don’t want you to lose access to your games or account,” it confirms, adding that if you want to close your Ubisoft account, or if it’s closed due to inactivity and you haven’t seen the email you sent, you won’t be able to play any of the games you purchased.
Hey there. We would like to inform you that you can avoid account closure by logging into your account within 30 days (from receiving the email shown in the image) and selecting the Cancel account closure link contained in the email. We definitely don’t want you to lose access…20 July 2023
Players are unhappy with the policy, which states that once you buy a game, you can access it whenever you want, regardless of whether it’s a digital or physical purchase. Unfortunately, digital purchases are often described as a “license” to play the game rather than outright ownership, making it easy to block access.
It should be noted that certain data protection laws such as GDPR require Ubisoft to close inactive accounts, however this Does this affect purchased games? or not.
Ubisoft says in its terms and conditions that your account must be It has been inactive for six months It will suspend your account and notify you of its impending closure. It was reported in 2021 Ubisoft claimed Contrary to what is stated in its terms and conditions, it will not delete accounts that have been inactive for less than four years.
Needless to say, Ubisoft is now facing massive backlash over its inactive account policy, especially with growing concerns over saving games and the demise of physical media. If you have a Ubisoft account associated with purchases, you’ll need to log in and reset that inactivity counter.
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